We not only monitor your individual hardware components – we keep track of your entire IT environment. As a multi-vendor service provider, we are an independent specialist for all major brands, which means we can maintain and support your entire IT environment – regardless of the devices, systems and manufacturers you work with.
When every second counts, put your mind at ease with a service contract from Support Guard.
Specially developed for business-critical systems, our service offers integrated support for almost all manufacturers
and their respective operating systems. You can create your own service package based on your individual system requirements
With a Support Guard Service Contract you protect yourself from those nasty surprise costs for repairs, support and servicing, which can wreck your budget and endanger the financing of security-relevant projects.
From hardware servicing, repair and software support to telephone support and system monitoring, you receive everything you need for the smooth operation of your data centre.
It is the best way to ensure your systems are exceptionally well protected.
Support Guard’s Hardware Service Contract combines proactive system support with the Support Guard Remote tool and direct access to the specialist expertise of Support Guard’s knowledge database.
This service is complimented by an Auto Call System that automatically reports hardware errors to the Support Guard Control Centre. In this way, a Support Guard service technician can be with you with the correct replacement parts before you have even noticed the fault.
The Support Guard Software Service Contract allows SLAs to
be chosen to fit individual requirements – for all companies,
which rely on the maximum availability of their IT systems:
• 24 X 7 availability online, telephone and on-site service
• Call back within 15 minutes
• Technician response times of under 1 hour
• Guaranteed repair time of 4 hours
• 24 hour parts availability
• Ticket system
• IT engineers appointed according to customer-specific requirements
Web Developer
App Developer
Web Developer
Theme Developer
As a Saas developer or web crawler expert, I help organizations
adjust to the expanding significance.
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